Stakeholder Management

Actively build, maintain, and grow strong relationships with clients and relevant internal departments and stakeholders. Prepare and present powerful, persuasive sales presentations that effectively demonstrate the value proposition being offered to the client.

Client Experience & Business Growth

• Work with Client Executive to manage contact matrix and strategy with clients.
• Identify client needs and define client experience across suppliers and retailers.
• Leverage customer insights and relationships to support, advise and identify new commercial opportunities for growing the client business.
• Leverage relationships with internal cross‑functional stakeholders to assist Client Executive identify opportunities to grow the P&L through cross selling.

Strategic Client Analysis and Insights

• Analyse results of client feedback, reviews, surveys and NPS results to develop i...