Join BMO Financial Group as a Client Delivery Associate at First Canadian Place in Toronto. In this on-site role, you will address AML risks while providing excellent service to clients.
As part of a specialized team, your focus will be on operational support and client satisfaction. You will resolve issues and identify opportunities for service enhancements during client interactions. Your analytical skills will help gather insights that can lead to new product offerings. You will also engage clients and ensure compliance with all relevant bank policies and regulations.
Key Responsibilities:
• Respond to and facilitate client service requests
• Handle escalations and investigate service issues
• Compile ad-hoc reports and dashboards
• Collaborate with clients to assess issue resolutions
• Ensure documentation complies with industry standards
Requirements:
• 2-3 years relevant experience in financial services
• Preferred Bachelor's degree in Business, Fina...