Client Coordinator
Location: Woodbury, NY (Onsite)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Overview
We are seeking a detail-oriented and customer-focused Client Coordinator to join our team onsite in Woodbury, NY. In this role, you will serve as a key point of contact for client communications, providing timely updates, handling inquiries, and ensuring a high level of service. This position is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in delivering accurate, professional support.

Responsibilities

+ Respond to client inquiries via phone, email, and internal portals regarding case status, updates, and general requests

+ Enter, update, and verify client and case information in company databases

+ Track documentation, maintain accurate records, and ensure compliance with company and regulatory standards

+ Collaborate with internal teams to resolve questions and return cases in a timel...