Position Overview
SUMMARY: We are seeking a highly motivated and detail-oriented client support professional to join a fast-growing, technology-driven environment. This role sits at the intersection of client service, operations, and digital platform support, delivering high-quality experiences to both clients and end users.
POSITION INFO: You will play a key role in supporting platform users, managing client relationships, and ensuring the seamless administration of complex processes within a structured, SLA-driven environment. This is an exciting opportunity to work with global clients while building expertise in a dynamic and evolving industry.
Key Responsibilities: - Client Support & Onboarding:
- Support the onboarding of new clients and assist with data migration following established processes
- Configure platform features, communication templates, reporting tools, and workflows
- Maintain accurate client data, ...