Position Overview
A leading service provider in insurance is seeking a Complaints Administrator in Durban. The role involves managing client complaints, ensuring effective communication and resolution coordination. Candidates should have strong organizational and interpersonal skills, ideally with 1-2+ years in customer service or insurance administration. A Grade 12 qualification is required, along with proficiency in CRM systems and MS Office. This full-time position offers a chance to contribute to client satisfaction and service improvement within a supportive team environment.
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