Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity.
Consistently deliver luxury outstanding service to resolve client issues as effectively as possible and with empathy. Escalate issues diligently to ensure a prompt and client-centric resolution.
Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building.
Display expertise in a multi-system, multi-tasking environment to manage calls, emails and live chat channels.
Sales Execution
Demonstrate and share with clients Brand presentation, storytelling, and product knowledge.
Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction.
Initiate proactive, elevated, and relevant product recommendations fo...