Flexible Work, Better Balance
A well-established IT Support company based in Sandton is looking for an experienced Client Account Manager to join their dynamic team.
Duties & ResponsibilitiesJob purpose: The role of the Account Manager is to: Build and maintain client relationships. Deliver a superior customer experience by proactively managing client needs and expectations. Partner with the technical team to deliver expert technical support & advice. Drive customer capability building and awareness initiatives across products, services, and new technology trends. Build & grow the company client base through proactive business development in target segments.
Key Responsibilities: Generate and act on client leads, calling on clients, conducting audits, generating SLA agreements, and presenting proposals. Convert leads into sales & generate appropriate SLAβs leveraging best practice sales methodology. Conduct client audits for the purpose of providing quotations as well as with ...