Position Overview
Job Summary:
A Clerical Specialist II will provide overall patient care and administrative support to Upstate Rehab Therapies where needed. Reports directly to the Team Leader.
Will be responsible to perform standardized patient registration, discharge and phones calls to include verification of demographic, insurance and/or financial information; generate routine forms and other documentation. Will also work to advise patients on insurance carrier requirements including services not covered, coordinates incoming and outgoing referrals and manages denial processes. May assist in preparation of monthly reporting activities. Serves as a resource for providers and staff relative to the referrals and authorization process. Coordination of referrals, incoming and scheduling. Maintains attending, fellows and ancillary schedule for accuracy, blocks as appropriate, ensure schedules are full and templates are rolled out as per the division chiefs guidelines. Works closely with the a...