Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/Outbound

Core Responsibilities

• To prepare documentation for clearance of all inbound shipments requiring formal entries in accordance with Customs and Quarantine regulations
• To liaise directly with customers to resolve clearance and delivery issues with the objective to efficiently expedite customs clearance and maximize customer satisfaction.
• Involves online and telephone contact with external/internal customers within functional area and completing any related custom clearance administration
• Support supervisor or manager activities

Skills Required

• Written and Verbal communication skills, Team working skills, problem resolution skills. Microsoft office and PC skills.
• Able to communicate in English & BM
• Attention to details
• Custom clearance knowledge (added advantage)