Shape the future of claims management as a Technical Supervisor for CGIC in a hybrid setting. This position emphasizes leadership, coaching, and client engagement.
You will be accountable for managing operations within the Claims unit and providing essential leadership to your team. Focus on cultivating a culture of excellence while ensuring compliance with claims handling guidelines. Your role is crucial in optimizing service delivery and enhancing team performance, all while supporting your team’s professional development.
Key Responsibilities:
• Lead claims staff in daily operational activities
• Foster an engaging and client-centric service culture
• Ensure compliance with claims handling processes
• Guide staff on claims assessment and negotiation
• Manage claim payment authorizations and reserves
Requirements:
• Minimum seven years of related claims experience
• Relevant post-secondary educational background
• In progress or completion of FCIP/CIP...