Job Description What's This Role Really Like The primary objective of this position is to direct, monitor, assess and handle claims and claim-related issues arising under Consumer claims. This position is accountable for the following: - Claims Service Claims Quality Expense Management Legal advice as required on claims Provision of claims analysis, trends Provide training and technical referral point for internal and external stakeholders
Areas of Responsibility Claims Service Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy. Effectively assist Consumer Claims Lead to manage consumer claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines. Evaluate the cost effectiveness of claims handling...