Elevate your career with Definity as a Claims Service Specialist focused on Rideshare. Provide exceptional claims support while working in a flexible hybrid model.
In this senior role, you'll manage commercial auto claims, guiding customers through the process with clarity and professionalism. Your expertise in interpreting policy coverage and investigating claims will be crucial. Ideal candidates are detail-oriented with robust analytical skills, ready to thrive in a fast-paced environment.
Key Responsibilities:
• Deliver courteous claims service to all internal and external customers
• Explain claims processes clearly by phone and email
• Investigate claims thoroughly and maintain accurate records
• Collaborate with vendors and stakeholders on resolutions
• Ensure timely processing of claims payments
Requirements:
• Minimum 1 year experience in claims handling
• University degree or CIP designation preferred
• Strong decision-making and analytical cap...