Description

We are seeking a detail-oriented and experienced Claims Quality Supervisor to lead our audit and quality assurance initiatives across all aspects of claims operations. This role is responsible for ensuring accuracy, efficiency, and compliance with contractual and regulatory requirements. Key responsibilities include:

+ Developing and implementing internal quality assurance monitoring systems and reporting tools.
+ Overseeing audit programs to maintain high standards of compliance and performance.
+ Managing the customer service functions within the Claims Administration Department.
+ Leading and staffing the customer service team to meet established service goals and performance objectives.
+ Provide direct supervision and guidance for Quality Control and Customer Service staff and provide developmental and training opportunities for team members.

Salary Range: $78,500 - $163,600/AnnuallyQualifications

+ Minimum of 5 years cla...