About the job Claims Manager / Specialist (Marine Cargo)

We are looking for an experienced Marine Claims Manager for a global shipping client. In this role, you will manage claims and litigations lodged by customers, lawyers, recovery agents, and insurers across the APAC region. You will also oversee cargo claims management processes and take responsibility for a designated number of Ports of Discharge (PODs). The ideal candidate will have at least 5years of marine insurance and claims management experience, with strong expertise in maritime laws and conventions related to cargo liabilities.

Responsibilities:

• Handle direct customer claims, as well as claims from other carriers, insurers, lawyers, and recovery agents.
• Ensure timely responses and resolution of cargo claims and lawsuits with minimal impact on operations and markets.
• Negotiate cargo claims settlements on the most favorable terms, guided by legal principles.
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