Our client in the Insurance Industry is looking to hire a Claims Manager.

Duties and Responsibilities Provide exceptional customer service. Effective customer focus, service, and query resolution Monitor and manage the quality of the claims handled by conducting sample auditing on an ongoing basis. Claims cost & expense management. Review the service provided by different vendors and repairers in conjunction with agreed vendor contracts with specific regard to cost containment, quality of workmanship and service delivery. Recommend improvements to reduce average cost per claim in all Lines of Business. Effective control and monitoring of leakage across the claims value chain and report thereon. Effective quality control and audits on leakage Effective reporting and analysis Ensure all information and standards are adhered to with regards financial transactions Review all QA and Operational reports as and when required and provide feedback and/or action plans to address issues....