Position Overview
**Claims Examiner Intermediate**
**In the Role**
+ Evaluate claims against eligibility requirements, provisions and applicable processes
+ Enter and maintain accurate data in claims processing systems, including written correspondence
+ Research and gather additional information to support claim decisions
+ Perform benefit calculations and conduct claim investigations
+ Communicate with internal and external customers via phone and written correspondence
+ Maintain positive customer relationships through professional and empathetic interactions
+ Participate in departmental meetings, training activities, and continuous improvement initiatives
+ Support occasional special projects and other duties as assigned
**Requirements**
+ High School diploma or equivalent required
+ Minimum 2+ year of general work experience
+ Strong analytical and problem-solving skills with attention to detail
+ Ability to evaluate cla...