Position Overview
Position Purpose: To ensure that claim lines that require manual intervention are released efficiently and timeously, as per agreed TAT by applying assessing and Scheme rules.
Experience: A minimum of 2-3 yearsβ experience in a Managed Healthcare will be advantageous.
Qualifications: Tertiary qualification in related field.
KEY PERFORMANCE AREAS
- Conduct accurate and effective intervention/reconciliation of administration on all allocated claims
- Accurately and efficiently process allocated claims according to the defined process and within Service Level Agreement
- Continuously apply relevant rules
- Follow documented Assessing policies and procedures pertaining to manual intervention and reconciliation of claims
- Rectify incorrect information on claims and elevate where required
- Reconcile claims where required and communicate outcome
- Ensure correct payments to ve...