SUMMARY:
Our client in the automotive industry based in Kariega/Uitenhage is seeking a Claims Assessor to oversee warranty and maintenance plan operations, ensuring dealer claims are accurate, compliant, and costâeffective

POSITION INFO:
Key Responsibilities

• Assess and validate dealer Warranty and Maintenance Plan, claims in line with Group brand standards.
• Ensure Dealer Network compliance with approved warranty policies, technical procedures, and labour time guidelines.
• Monitor and control claim / repair quality and cost through ongoing validation and systemâbased corrections.
• Engage proactively with dealers to resolve warranty and Maintenance Plan matters efficiently.
• Provide clear guidance and coaching to improve dealer claim / repair quality accuracy and policy adherence.
• Support internal stakeholders through reporting, risk identification and audit activities
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