Receive, screen, and route incoming phone calls, electronic mail, and physical mail to the appropriate internal teams or external parties
Provide administrative and operational support to the Claims function through scheduling appointments, meetings, and conference calls
Perform regular data management activities, such as data imports to claims systems and validating data accuracy to support reporting and compliance
Process incoming and outgoing checks, including, but not limited to, depositing checks, logging activities, and resolving missing/incorrect information
Process legal preservation requests and manage required documentation, assisting in locating and collecting related documents within systems as needed Request, obtain, and catalog external records (e.g., police reports) and supporting documentation required for claims investigations, settlements, and legal matters Man...