Job Purpose

To manage end-to-end warranty, service, and logistics claims by ensuring accurate claim processing, service partner and vendor invoice validation, and compliance with contractual and warranty requirements. The role is responsible for validating billing, preparing invoice proposals, resolving discrepancies, and maintaining accurate reporting to support timely recovery, audit readiness, and effective coordination between service teams, partners, and vendors.

Role And Responsibilities

• Analyze warranty data and process warranty claims in line with approved warranty guidelines.
• Work closely with the Service team and technicians to validate warranty repairs and manage claims through to closure.
• Review, edit, and process warranty and service claims efficiently, identifying errors and root causes of rejection.
• Validate service partner invoices and manage service partner claim processing, ensuring accuracy, comple...