Position Overview
JOB DESCRIPTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Key Responsibilities:
Design, deploy, configure, and maintain Polycom, Cisco Unified Communications systems, including CUCM (Cisco Unified Communications Manager), Cisco Contract Center,Cisco Webex, and Voice Recording.Manage and support Cisco voice gateways, session border controllers (SBCs), and IP telephony endpoints (phones, video devices).Implement and troubleshoot VoIP protocols: SIP, H.323, MGCP, SCCP.Monitor UC system performance, perform capacity planning, and maintain high availability.Perform software upgrades, patches, and backups ...