Enhance customer experiences as an IVR Developer at Cisco, utilizing cutting-edge technology in a hybrid work environment. Focus on building robust DTMF IVR applications within the CVP framework.
This Senior IVR Developer position on the C&CA team involves developing and supporting innovative DTMF and Voice BOTs. You will play a significant role in a transformational program, impacting business operations while collaborating with technical and design teams. Emphasize quality and efficiency in delivering customer-focused solutions.
Key Responsibilities:
• Create and support DTMF and IVR BOT applications
• Conduct unit testing to meet architecture standards
• Engage with teams on project estimations
• Address integrity issues in the applications
• Provide maintenance support during testing cycles
Requirements:
• Bachelor’s degree or technical certificate required
• Minimum 4 years in CVP DTMF IVR development
• Proficiency in Java and related technologies<...