Role: Cinema Manager Job Location: Gurugram & Faridabad Job Purpose: To head the Cinema Operations as a Revenue Centre Head for ensuring & meeting the Customer Satisfaction Scores and Revenue targets through Efficient operations, Centered on the Standard Operating Procedures and fair People Management practices. Key Responsibilities: Ensuring Financials of cinema/ Unit (Like SPH, ATP, Strike rate). Tracks and directs the performance of the cinema on daily basis through consistent implementation of the SOPs and tracking of the business environment towards achievements of the monthly targets (revenues- Box/Concessions/LAM and customer satisfaction scores) and identifies key contributing members for rewards/incentives. Drive Local Area Marketing to increase admissions to the cinema. Also to establish PVR, not only as Cinema but as an overall entertainment destination of first choice. Drive sales to enhance cinema performance. COGS Control. Ensures redressal of all customer complaints at t...