Responsibilities of the role include but are not limited to:
• Investigating and resolving production incidents
• Identifying, investigating and resolving systemic problems 29/05/2026 16:35:00 AEST
• Monitoring the CIAM platform and investigating alerts 4
• Automating away repetitive operations tasks
• Writing and maintaining SOPs for manual tasks
• Reporting on the performance of the CIAM solution
• Carrying out release activities
• Possible after-hours on-call roster to support resolution of P1 incidents