Position Overview
**Key Responsibilities**
**1. Operations Management**
Manage day-to-day restaurant operations, ensuring smooth service flow
Maintain high standards of food quality, hygiene, and presentation
Ensure compliance with health & safety regulations
Monitor and control operating costs, including food and labor
**2. Guest Experience**
Deliver outstanding service aligned with luxury hospitality standards
Handle guest feedback, complaints, and special requests professionally
Build relationships with VIP guests and repeat clientele
**3. Team Leadership**
Recruit, train, and develop restaurant staff
Conduct daily briefings and ongoing coaching
Manage staff scheduling and performance evaluations
Foster a positive and culturally respectful working environment
**4. Financial Performance**
Drive revenue through promotions, upselling, and events
Monitor P&L, budgeting, and forecasting
Analyze sales reports and implement improvement ...