1. 热情迎接并问候顾客，保持整洁、得体、友善的职业形象，符合岗位着装及仪容仪表规范要求。
2. 熟悉餐厅预订信息与顾客情况，主动识别并妥善服务常客及重要宾客。
3. 准确、高效完成收银结算工作，确保账款清晰、系统操作规范、票据开具合规。
4. 熟悉餐厅菜品、促销活动及周边服务信息，能为顾客提供准确、礼貌的咨询与引导。
5. 及时响应顾客需求与反馈，对异常情况或服务问题第一时间上报主管人员。

1. 具备1年以上餐饮行业收银或前台服务相关工作经验；
2. 具备良好的沟通能力、服务意识与应变能力；
3. 熟练操作收银系统及办公软件，具备基本财务核算意识；
4. 遵守职业操守，无违法违纪记录，能接受排班制工作安排。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital...