Position Overview
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
Provide quality customer service to Child Care clients and co workersServe as a support for the Child Care SupervisorsParticipate in the training and development of the Child Care Advisors Act as a peer support to Child Care AdvisorsManage cases for other employees and employees relativesComplete reports (Early Term)Resolve client concerns (face to face, phone or email)Complete referred customer contacts and provide a updateParticipate in the facilitation of all staff meetingsMay serve as the Appeals