**Job Identification:** 209114
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**OVERVIEW OF ROLE**

The Chief Concierge is responsible for leading the Concierge team in delivering personalised, intuitive and memorable guest experiences through expert knowledge, service excellence and seamless coordination.

This role oversees all concierge and guest assistance services, including transportation, luggage handling and local recommendations. The Chief Concierge ensures that guests receive tailored experiences that reflect the NoMad brand while maintaining operational efficiency and team performance.

**MAIN DUTIES & RESPONSIBILITIES**

The main responsibilities of the Chief Concierge are summarised below; however the list is not exhaustive.

**GENERAL DUTIES**

• Oversee daily Concierge operations, ensuring seamless service delivery at all times.

• Develop and implement p...