**Chief Concierge**

**Key Responsibilities:**

• Provide comprehensive support to guests regarding all inquiries, encompassing both hotel-related and external service matters
• Participate in mandatory shift briefings to ensure full awareness of hotel activities and operational requirements
• Establish and maintain strategic relationships with the Airport Authority, retail partners, and service providers within the vicinity, ensuring current information on their offerings and promotions
• Maintain comprehensive and current knowledge of daily activities, significant local occurrences, and key destinations, including directions to points of interest, dining establishments, entertainment venues, shopping facilities, cinemas, sporting and recreational facilities, financial institutions, consulates, transportation systems, and special events
• Oversee and manage guest correspondence, messages, courier services, and parcel pos...