IgniteTech is seeking a Senior Site Reliability Engineer (SRE) to lead platform reliability and customer experience outcomes for an AI-native community and social engagement platform. In this fully remote role, you will own critical incidents, design AI agent systems and drive operational excellence.

The ideal candidate will have over 10 years of experience in SaaS, a strong AI-first mindset, deep AWS production expertise, and a proven record of improving reliability and customer satisfaction. Join a high-performing team that values ownership and continuous improvement.