OnTheGoSystems in Lisbon, Portugal is seeking a dedicated individual to take full ownership of retention metrics. This role involves leading the retention team, coordinating with Support, Engineering, and Product departments, and directly reporting to the CEO for impactful results.

The ideal candidate will have a background in self-serve B2B SaaS and a successful track record in improving retention metrics. A data-fluent mindset and the ability to leverage AI tools are essential.