Cheques Processing Manager

Location:
Dhanmondi, Dhaka, BD, 1205

Brand: HSBC

Area of Interest:

Closing Date:

Date: 6 Jul 2026

**Job description**

**Principal Accountabilities**

+ Manage the Customer touch Points strictly as per SLA with reduced error rates
+ Ensure the highest level of support to meet on-going business needs. To ensure Business Continuation during contingency situations
+ Setting new standards in customer service and operational efficiency
+ To better understand & implement the needs and requirements of the internal customers
+ To act as the secondary checkpoint for ensuring local & group AML guidelines.
+ Provide daily MI for onward submission to stakeholders and internal customer for business forecast.
+ Demonstrates a strong commitment to coaching and developing the team towards continual performance improvement
+ Enhance staff retention and implement active Talent Managem...