We’re looking for a confident and customer‑focused Checkout Supervisor to support the Checkout Manager in the daily operation of our busy Front End. This is a hands‑on leadership role where you’ll help deliver outstanding service and bring our Brand Promise of “SWEET AS” to life.

You’ll thrive in a fast‑paced environment, enjoy leading a large team, and take pride in making sure every customer leaves with a great experience.

Key responsibilities:

• Deliver exceptional customer service at all times
• Supervise and support a large checkout team
• Close the checkout department in the evenings
• Ensure checkout procedures are followed correctly and consistently
• Monitor checkout security and customer flow
• Manage queues and ensure the right number of checkouts are open
• Handle customer enquiries and resolve complaints professionally
• Maintain a clean, tidy, and well‑presented checko...