Position Overview
Job Req Number:
Time Type: Full Time
Responsibilities - Responsible for working with customers to fulfil their orders and shipments arrangement.Investigate customers complaints and stock discrepancies etc.
- Liaise closely with the Operations Team to ensure prompt and accurate order processing and outgoing order/shipments.
- Responsible for all Shipping Documentation and Permit Declaration.
- Ensuring minimum response time to customer’s queries or complaints.
- Ensuring efficient and timely order processing and billing information, to assist in the month end closing for invoicing and accrual.
- Work closely with Warehouse Operations to ensure timely and accurate movements of inventory.
- Manage Customer’ Inventory system (if any), and internal Warehouse Management System.
- Provide Daily, Weekly & Monthly CS related Report.
- Making sure that workplace safety rules & DSV Policy are being followed
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