This is a strategic leadership role for an experienced operations professional who combines disciplined execution with forward-thinking vision. The ideal candidate thrives in dynamic, fast-paced environments and brings a proven ability to translate organizational priorities into frontline results.
As a Vice President, Operations Leader within Chase Travel, you will be responsible for elevating service standards, inspiring team accountability, and building scalable frameworks that drive sustained high performance and exceptional client outcomes.

**Job Responsibilities**

+ Shape and sustain a best-in-class service operation by leading the performance, development, and strategic readiness of Travel Advisor teams.
+ Design and execute the operating cadence for Travel Advisor teams, strategically managing workforce capacity, coverage models, queue performance, escalation protocols, and quality governance to drive operational efficiency and ensure uninterrupted, high...