Location

CXH / Coal Harbour

Reporting To

Head of Network and Revenue Management

Job Title

Charter & Scheduling Specialist

Key Responsibilities

• Engage in regular phone calls, emails, and Teams messages with internal and external clients to address inquiries, confirm bookings, and provide timely updates on charter-related matters.
• Send annual rate sheet for common destinations to Tour Operators.
• Work closely with the Customer Care and Customer Contact teams to address charter-related customer service inquiries and issues.

Schedule Charter Flights

• Review aircraft schedule and book charters according to client requirements, focusing on aircraft and pilot utilization.

Schedule Optimization

• Support commercial schedule optimization, based on inputs from Network & Revenue Management and Flight Operations team.

Month End...