3-month contract role with a local authority Summary This is a 3-month contract role with a local authority aimed at supporting the delivery of an effective and compliant Housing Income Service. The position ensures the accurate, transparent, and timely application of service charges to tenants and leaseholders. The role involves collaborating with colleagues to administer charging processes, maximize income recovery, and ensure compliance with relevant housing legislation, all while delivering a high-quality, customer-focused service. Responsibilities Support the delivery of service charge processes for tenants and leaseholders, including billing, enquiries, and complaint handling. Assist with the annual rent and service charge setting process, ensuring accuracy in estimates, actuals, and apportionments. Contribute to the implementation of recharging policies and processes for tenants and leaseholders. Support the compliant delivery of Section 20 consultation processes. Assist in the ...