Channel Team Lead, Hub Delivery

DESCRIPTION

To help us maintain our high standards of service, we are seeking an experienced and accomplished Hub Channel Team Lead, to drive both innovation and execution in our busy Transportation network.

Your responsibilities:

• Support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you’ll step in on their behalf where necessary.
• Prioritize and continually improve the safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
• Monitor the coordinator and associate performance and coach them when needed, partner with supporting departments to improve logistics processes and operations, communicate with our delivery service providers to set our expectations and raise ...