Job Description

What is the opportunity?

The Change Manager, Transformation will be primarily accountable to lead and execute change management deliverables (process, technology, and people) for an assigned set of strategic initiatives for RBC Investor Services (IS). The Change Manager will develop a change management plan inclusive of process and controls impact assessments, training, and communication schedules (as applicable) and support the design of the target state processes.  The incumbent will play a key role in helping RBC IS achieve target outcomes by ensuring complete adoption of target processes and controls across a broad group of internal and external stakeholders.

What will you do?

• Conduct change and stakeholder impact assessments (using current vs. target state data)

• Develop a change management plan that will enable the implementation of process and controls changes across a broad grou...