Change Manager

4-Month Contract

Day Rate: $125 - $175/day

India - Remote

A large global professional services firm is undertaking a significant digital transformation across its Enterprise Services function. The programme involves migrating internal service catalogue operations away from email-based ticketing to a standardised platform with automated workflows, improving data retention and the end-user experience. With pilots already underway, the focus is now on rollout, adoption, and enablement across an initial user base of several hundred, with ambitions to scale to thousands.

This is an internally focused change management role supporting a product delivery team. The split is approximately 65% change management and 35% communications, with an emphasis on strategic change thinking, persona analysis, and training delivery over written correspondence.

<...