Join IREN as a Change Enablement Analyst in Vancouver, BC, managing SOPs and ensuring operational readiness. Contribute to our innovative AI Cloud Services with structured governance and documentation practices.
As part of IREN’s Technical Delivery team, this position requires strong skills in knowledge management and IT governance. With 3-5 years in change management roles, you will oversee SOP lifecycle, ensuring compliance and quality. Familiarity with ITIL principles and hands-on experience in ITSM platforms are essential for this pivotal role in AI infrastructure delivery.
Key Responsibilities:
• Record and maintain the IREN SOP Register accurately
• Prepare and manage CAB review submissions
• Draft and refine runbooks and knowledge aids
• Ensure adherence to change classification requirements
• Schedule and facilitate periodic SOP reviews
Requirements:
• Bachelor’s degree in IT, Business, or equivalent
• 3-5 years in IT governance or knowledge manage...