Become a pivotal Service Delivery Manager at CGI in Winnipeg. Drive application management and maintain service excellence for clients in this critical role.
At CGI, we thrive on fostering an inclusive culture while you engage in meaningful IT solutions delivery. With more than five years of relevant experience, you will lead and support a dedicated team to ensure successful service delivery. Your ability to develop client relationships and manage complex projects will play a vital role in enhancing our clients' experience.
Key Responsibilities:
• Build plans for continuous improvement initiatives
• Manage project delivery schedules and prioritization
• Conduct reporting on productivity and SLAs
• Oversee financial performance and forecasting
• Champion application maintenance and corrective actions
Requirements:
• 5+ years of relevant management experience
• Demonstrated expertise in Software Development Life Cycle
• Proven track record with applicatio...