**Job Description Summary**: All activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters.Includes hourly, nonexempt and exempt employees as well as manager roles responsible solely for these activities.Impacts departmental operations and responsible for planning/execution.The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures.Some judgment may be required but this is typically with guidance.As CFM56 PSE Lead Engineer, they are the hardware field support experts to customers (airlines/operators/repair shops/aircraft manufacturers).
As Hardware Owner the Product Support Engineer, identify and track in-service reliability of hardware/modules/systems, determines need for repair development or product improvements, develops and owns field control progra...