POSITION PERFORMANCE PLAN –

Surgical Technologist, Surgical Services Position Summary: Functions as the member of the surgical team who assists the surgeon, anesthesiologist/anesthetist and RN in delivering direct patient care during the entire preoperative experience. Acts as the primary scrub person during the operative procedure. Primary Customers: Patients and their families, physicians and their office staff and all other hospital team members. COPLEY PERFORMANCE AREAS/BEHAVIORS Patient/Family/Customer First • Treats others with courtesy, respect, and caring touch in all interactions. • Goes the extra mile to identify, fulfill, and exceed customer needs. Puts those needs first. • Promotes patient rights, patient safety and ensures confidentiality and privacy at all times. • Recognizes, respects, and effectively communicates with all cultures. Promotes Teamwork and Partnerships • Treats each employee as an equal and valued member of the team; works cooperativel...