Assist the centre management with running the operations of the centre.
Actively drive sales volume through quick follow-ups with potential clients.
Provide accurate information to clients on policies, procedures and service.
Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
Ensuring that the logistics and operational capability of the centre runs smoothly.
Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
Participate & represent on behalf of the company&#...