**Overview**



The Centralized Operations Support Specialist is responsible for completing operational data review and processing tasks associated with the Electronic Medical Records (EMR) system. This position works independently within a collaborative team and communicates with field and corporate employees to facilitate issue resolution.



**Essential Functions**



+ Perform documented processes that may include, but are not limited to, HOPE transmission, EOB reviews, and EMR data entry, review, and updates.

+ Complete assignments in accordance with government and company specified timeframes, accuracy, and volume standards.

+ Communicate with employees and managers to facilitate issue resolution and provide education, as needed

+ Report issues and best practices that impact centralized processing

+ Recommend process and documentation updates

+ Assist in the development and delivery of trainin...