Position Overview
UPMC Cardiovascular - Central Scheduler
Are you someone who thrives in a fast-paced environment and enjoys helping patients navigate their care? UPMC Cardiovascular is seeking a detail-oriented and organized individual to join our team!
Schedule:
+ Monday - Friday
+ 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM (flexibility required)
+ No weekends or holidays
What You Will Do:
Schedule patient appointments from incoming calls
Manage voicemail messages and return patient calls in a timely manner
Coordinate and update provider schedules, including changes and cancellations
Maintain accuracy while working in a high-volume call environmentSeeking a candidate with strong attention to detail and organizational skills. Ability to prioritize tasks and multitask effectively. Excellent customer service and communication skills.Previous call center experience preferred.
Responsibilities:
+ Notifies patients of appointment and informs them...