JOB DETAILS

Manage, direct and monitor the overall performance of the centre
Effective liaison, support and assistance with the whole of the organisation

Maintain and improve mechanisms for centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

Utilise agreed systems to manage the centre functions, analysis and documenting

Direct the development of plans for the centre to include management to achieve targets

Developing plans for the centre’s progress and growth

Support to all other departments with and related issues

Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met

Reporting (content and format as agreed) on a monthly basis as agreed

Dev...