Position Overview
Become a Patient Care Coordinator with Cencora, the primary contact for patients navigating their medication journeys. This role focuses on supporting patients through reimbursement and pharmacy coordination.
In this position, you'll excel in customer service while managing patient information and program education. Your expertise will help patients understand their coverage options and navigate pharmacy processes effectively. Working together with Field Case Managers, you'll ensure seamless onboarding and continuous support to enhance patient experiences.
Key Responsibilities:
• Educate patients about therapy and program services
• Manage prescription renewals and coverage issues
• Collaborate with Field Case Managers for comprehensive patient support
• Proactively address potential challenges and provide tailored solutions
• Report adverse events and assist with additional program duties
Requirements:
• Biling...