General Description

The Student Success Specialist is responsible for monitoring students’ academic progress in BU’s online at scale programs, providing guidance on academic interests and goals, and helping students access and navigate the resources needed to successfully complete their degree programs. In addition, the Student Success Specialist plans and executes events and programs that foster community and engagement throughout the program.

Essential Functions

Advising – 50%

Provide comprehensive academic advising to a portfolio of high-volume online students, guiding them in planning their path to degree completion, conducting outreach to support semester-to-semester re-enrollment, monitoring academic progress and recommending solutions to academic or administrative challenges, and maintaining current knowled...